Computer/Laptop troubleshooting steps.

First 3 steps of troubleshooting a software issue.

1. Close the application and open it again if issue persists run Windows updates, check app for updates. Then follow step 2

2. Reboot your device and check if the app is working. If not type in error message or your issue into Google search are also use duckduckgo.com

3. Contact support of manufacturer.